Telesales

We offer inbound and outbound telesales services, performed by highly skilled and qualified employees with in-depth knowledge and excellent language proficiency.

Telemarketing

Telemarketing uses different strategies to make sales, the main being cold calling. Making live calls to leads or existing customers is an essential task for many businesses. Telemarketing needs professional management, updated systems and excellent agents, we have it all.

Leads Generation

In order for a sales team to continuously close sales, there must be a steady influx of quality leads. Call center lead generation services can make a difference in a sales team’s ability to convert more prospects into clients.

Our advantages

PSS specific department (like e-commerce) to an external service provider can be an excellent way to provider amazing sales, without breaking a business.

Our operators are native speakers. PSS local human capital resources provide with the possibility to recruit multilingual personnel.

Easy to integration,
because we have powerful technical base.

Per our Clients’ request, we are able to source highly qualified personnel with academic and work experience, that includes industries, such as E-Commerce, IT, Finance, Collection, Pharmaceutical, etc.

We can quickly analyze your situation and introduce you to experienced, cost-effective telemarketing agents.

Whether your office is prone to bad weather, power outages and natural disasters, contracting with PSS to handle calls can be an effective way to ensure business continuity.

15

European languages

164

Sales techniques

4,5kk

Complete phone sales

228

Active operators

48

Happy business partners

For what industries our services are suitable?

IT-companies

With longstanding experience in servicing companies in the IT industry, we know all about IT-projects. We ready to speak with you speak a common language. Information technology - is an industry with huge potential for business process outsourcing, and PSS is the easiest way to achieve process improvements and cost reduction while retaining scalability, without having to worry about additional overhead costs related to managing in-house department expansion.

Collection

Outsourcing debt collection is the way out for enhancing business efficiency by ensuring complete collections. We have the best legal background in the collection. By streamlining and improving the process of debt collections, businesses can reduce the burden of bad debts, enhance cash flow and get back on the path to profitability. PSS a leading Call Center Outsourcing company has been consistently providing high quality and reliable debt collection and recovery outsourcing services that can help you organize and manage these revenue-generating streams.

Pharmaceutical

Specialty’s pharmaceutical call center offers the professional, high-quality telephone answering support which will not only improve your company’s professional image but can save you thousands of euro a year on this essential administrative expense. A pharmaceutical call center partner provides highly trained personnel, operational efficiencies, and flexibility to scale up or scale down the services for a particular product depending on its life-cycle stage and market conditions.

E-commerce

PSS is an all-in-one sales, service, telemarketing, customer service for the e-commerce industry. Studies show that live-voice sales agents increase the success rate of e-commerce businesses by 94%, so with us on your side, consumers will feel confident in their decision to shop with you.

Financial sphere

Runway ability to provide cost-effective process improvements while retaining excellent service quality and high data security enables to finance companies to remain competitive, acquire new customers and achieve growth with minimal risk for their business. Financial companies also need to be able to adapt to the increasing regulatory and security requirements as well as find new methods to improve business process efficiency in a cost-effective manner, while preserving top-level service quality, in order to ensure business growth and maintain profitability. PSS - a better solution for this.

Custom made services

While industry-specific business processes may change from one industry to another, certain processes are applicable to all businesses regardless of the industry. From service planning to provision, we strive for excellence and provide complete service transparency. To ensure quality and full compliance with our client requirements, all our services are based on a KPI service provision model and we employ rigorous quality monitoring processes that help us monitor our service performance and take immediate action in case of necessity. Our goal is to provide services on a partner-to-partner basis. In order to do so, we place a great emphasis on meeting all our client expectations and establishing a mutual trust to reassure our clients that their services will be performed in accordance

Multilingual
contact center

Prime Sales Solutions is able to cope with large volume multilingual workloads, at scales that augment a competitive advantage for our clients. We are committed to performing at the highest level and conduct ourselves in the most ethical manner, which ensures that support operations are transparent to all stakeholders. Our services are conducted in the following languages: Romanian, Lithuanian, Italian, Portuguese, German, Croatian, Chezh, Polish, Greek, Slovakian, Spanish, Hungarian, Estonian and other.

Contuct us

Career in Prime Sales Solutions

PSS is more than just an acronym for the company name. It also stands for Seriously Awesome Staff! We take pride in our business. We work diligently to be the best contact center service, and we work just as hard to be a fantastic employer. Come join our winning team!

Call-center career is a group effort. If you enjoy being part of a team, then PSS is the place for you. There is never a dull moment at SAS. Our careers offer the kind of supportive, collaborative environment that makes your job not feel like work. Sales agents operate side by side with our technical, financial, sales, and management divisions. If being part of a pack sounds more appealing than being a lone wolf, you would be a great fit for our family of employees.

Start career in PSS

Join us!

PSS invites you to become part of our team!

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